KYC (Know-Your-Customer) is mandatory identity verification for using PlayWallet (PW). All PlayLobby customers must pass KYC verification to withdraw PlayChip.
Currently, KYC is completed manually by:
- Emailing firstname.lastname@example.org
- Logging a support ticket via the PlayWallet Support Portal
Please note: Please email from the email address associated with the account. We aim to complete all requests within one business day.